Richmond used to have several Dairy Queens around but over the years they all just disappeared for different reasons. We were very happy that a new Dairy Queen opened up along Francis and No 3 road.
Actually it’s not a new DQ, it was moved here from the Cooney road location since we recognized the owner.
This place is quite busy, maybe because it’s the only DQ in Richmond. We went in the evening around 7pm to try out their $6/$7 meals and there was quite a line up throughout our stay.
We ordered the $6 deluxe cheeseburger meals which came with a soft drink, fries and a small sundae. You can pay a little more to upgrade your sundae to a Blizzard.
The burgers are made to order and contained fresh lettuce and a slice of tomato. The burger patty seems to be a leaner than other places so it was not dripping with oil like other fast food burgers. The beef was lightly seasoned.
The fries were very golden with a nice crisp outside, and it was soft and fluffy inside. It was like the frying oil used was freshly changed.
Finally the best part of DQ, here are the strawberry and chocolate sundaes. Although they were a ‘small’ size, it is actually quite big and is a nice treat to have after the burger and fries.
The food and ice cream were good, but I think this location is understaffed. The owner/manager was the only person handling the orders at the till. She was also the one delivering the food to the tables. Hence, the wait in line was very long and others were also getting impatient.
We asked for the ice cream for ‘later’, so we had to line up again to get the ice cream which took almost 15 minutes due to the line up.
The bottleneck was at the till, because once you place your order, the food didn’t take that long to come out as the kitchen and ice cream stations were staffed with enough people.
We hope this DQ location improves the queuing system next time we visit as the wait was rather unreasonable.
SFDD gives 3.5 out of 5 Delights.
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