November 11, 2017

Chatime–East Hastings

Chatime is a chain of bubble tea beverage shops that recently started popping up around the lower mainland.  They opened up a shop on East Hastings near Renfrew.  This is at the old Radio Shack location, if you’ve been in Vancouver long enough, then you’d know what we mean.

They have quite a bit of seating inside. It was not too busy Friday afternoon when we arrived and there was no line up so we took our time browsing the menu.

We ordered a mango smoothie with pearls. This is a large.

The pearls were chewy with slight sweetness to it.  We were not able to see if they actually put in fresh mangoes into the smoothie or if it was a pre mixed powder.  Maybe Chatime can clarify if they read this.

This one is a mango slush:

It’s like a Slurpee with pearls.  They didn’t get it right the first time since they forgot to put in pearls.  When we addressed it, they simply opened up the cup and poured it into another cup with pearls. 

It didn’t look very pleasant the way they corrected this since the girl just popped the top open with a fork, and pealed away the plastic with her bare hands to pour into another cup.  The store was not even busy and the cup clearly shows “+pearls”, so staff must have been dozing when they prepared our drinks.

There is a tiny parking lot at this location but it’s shared with other tenants of this small strip mall.  Better to park on the street if you want to try this location.

The drinks took a long time to be ready and they got one of the drinks wrong even with hardly any customers waiting.  I can’t imagine how they can handle a long line up.  Perhaps they need more staffing or training to get things right and operating smoothly.  We hope to see improvements next time we visit.

SFDD gives 2.5 out of 5 Delights.

Chatime Menu, Reviews, Photos, Location and Info - Zomato

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